Privacy Policy

Last updated: August 25, 2026

This Privacy Policy explains how Hamblin Electric (“we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our website and services. Hamblin Electric is a licensed electrical and low-voltage contracting business providing electrical, home automation, lighting design, audio/video, and network installation services to residential and commercial customers (the “Services”). By using our website or Services, you agree to the practices described in this Policy.

1. Information We Collect

  • Contact information you provide — such as your name, phone number, email address, and service address, when you request a quote, book a service, or contact us.
  • Service details — information about the job, property, and systems requested (electrical, smart home, lighting, AV, or network), so we can provide an accurate estimate and complete the work.
  • Communications — records of calls, texts, and emails between you and us.
  • Payment information — processed through our payment provider; we do not store full card numbers.
  • Website usage data — such as browser type and pages visited, collected automatically to operate and improve our site.

2. How We Use Your Information

  • Provide quotes, schedule appointments, and perform electrical services;
  • Send appointment confirmations, reminders, and service updates;
  • Send invoices and process payments;
  • Respond to inquiries and provide customer support;
  • Request reviews and feedback after completed work;
  • Comply with legal and licensing obligations.

3. SMS/Text Messaging & Mobile Information

Where you provide a mobile phone number, the following applies to text (SMS) communications from us:

  • Consent. We text only individuals who have provided prior express consent to be contacted by SMS.
  • Message types. Messages may include appointment confirmations and reminders, quote follow-ups, service updates, and review requests.
  • Message frequency. Frequency varies based on your scheduled services and activity.
  • Rates. Message and data rates may apply, depending on your mobile carrier and plan.
  • Opt-out. Reply STOP at any time to stop receiving texts. Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties. Mobile information is used strictly to provide and support the messaging described above.

4. How We Share Information

We do not sell your personal information. We share information only:

  • With service providers who help us operate our business (such as scheduling, payment processing, and messaging platforms), under obligations to protect your information;
  • When required by law or to protect our rights, property, or safety, or that of others;
  • In connection with a business transfer, subject to the protections of this Policy.

As stated above, mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention & Security

We retain your information for as long as necessary to provide our Services, meet our legal and licensing obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

6. Your Rights & Choices

  • You may request access to, correction of, or deletion of your personal information;
  • You may opt out of text messages at any time by replying STOP;
  • You may unsubscribe from marketing emails using the link provided in those emails.

7. Cookies

Our website may use cookies to operate properly and understand how visitors use the site. You can control cookies through your browser settings.

8. Children’s Privacy

Our Services are intended for individuals 18 years or older. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Last updated” date above.

10. Contact Us

Questions about this Privacy Policy can be directed to: